Refund policy
Return & Exchange Policy
At PLAYBOLD, we strive to provide high-quality products and a smooth shopping experience. Please review our Return & Exchange Policy carefully before placing your order.
1. Return Eligibility
Products may be eligible for return or exchange only if:
-
The item received is incorrect
-
The return request is made within 5 days of delivery
-
The product is unused, unwashed, and in its original condition with tags and packaging intact
2. No Refund Policy
PLAYBOLD does not offer monetary refunds.
We kindly request customers to review product details, size, and design carefully before placing an order.
Please order with attention, as once an order is placed, refunds will not be available.
3. Exchange Options
In eligible cases, customers may choose:
-
A replacement product, or
-
A different t-shirt design of their choice, subject to availability
Our goal is to ensure you receive a product you are happy with.
4. Non-Returnable Items
The following items are generally not eligible for return:
-
Used or washed products
-
Items damaged after delivery due to misuse
-
Customized or personalized products
-
Products without original tags/packaging
-
Sale or clearance items (if applicable)
5. Return Shipping Costs
For exchanges requested for personal preference (size/design change), return shipping charges may be borne by the customer unless otherwise stated.
6. Contact Us
For return or exchange-related questions, please contact:
PLAYBOLD
Website: PLAYBOLD.SHOP
Email: Mrunknown958270@gmail.com